Having trouble with your printer? You’re not alone. Whether you’re setting up a new printer, installing drivers, or fixing an offline issue, we make it easy for you to get back to printing fast.

This site is designed to guide you step-by-step through common printer problems — no tech experience needed. From unboxing to printing your first page, we’ve got you covered

How to Set Up Your Printer

Printer setup with Wi-Fi and without Wi-Fi is very easy. Learn about how to connect printer to Wi-Fi or wireless network using Windows or Mac, you can refer to the instructions discussed on this page. For those who want to set up their printer without a wireless network, they need to have a USB cable. Here’s what we will discuss on this page today:

Printer Wi-Fi Setup – With Display :-

Under given instructions only apply to the printer machine having a display so to do the printer machine setup with a wireless network follow the given steps: –

  1. Firstly, power on your wireless router and place your printer close to it.
  2. The printer machine and your main router needs to be closer to each other during the printer machine Wi-Fi setup only.
  3. After that, put the power cable of your printer machine into the power socket and turn it on.
  4. Now, go to your printer machine and press the MENU button.
  5. Use the UP and DOWN keys to navigate through the options given there in display.
  6. Select NETWORK and then click on OK.
  7. Choose WLAN and then you have to press OK again.
  8. Now, you will be redirected on the printer machine setup wizard screen.
  9. After that you have to press YES when you see the “Wi-Fi Enable” option. The printer machine will now automatically search for available wireless networks.
  10. Select your home Wi-Fi network and then press OK.
  11. Enter the network password of your Wi-Fi network and then press OK.
  12. Now your printer machine will be connected to Wi-Fi network.

Printer Wi-Fi Setup – Without Display :-

Under given instructions only apply to the printer machine not having a display so to do the printer machine setup with a wireless network follow the given steps:-

  1. Go to the Printer machine website to get the full function driver for your printer.
  2. Make sure you enter the model number of your printer machine on the website in order to get suitable driver.
  3. Get the driver on your computer.
  4. Run the installer for the driver on your device.
  5. Run the driver on your computer and start with the printer machine setup wizard.
  6. Now, you have to choose the Wireless Installation option and in the next window, and then click Get Printer Driver.
  7. Click on Start Running and wait while the printer machine run completes.
  8. After that, click on the Wireless Discovery button and select your Wi-Fi network from the list.
  9. Enter the network password and the printer machine will connect to your Wi-Fi network.

Printer Wi-Fi Setup Through WPS :-

  1. Firstly, make sure both printer and Wi-Fi router are close to each other.
  2. Press the WPS button on your Wi-Fi router and wait for a few seconds.
  3. Go to your wireless router within 2 minutes and then press the WPS button.
  4. Once the brother printer connects to your wireless router, a blue light will flash.

Printer Setup – USB Method :-

  1. Firstly, plug the power cable of your brother printer into the power outlet.
  2. Now turn on the printer and leave it as it is. Do not plug the USB now!
  3. After that, go to your computer and visit the brother printer support website.
  4. Look for the brother printer software & driver installation file suitable to your printer’s model.
  5. Download it on your device and start with the brother printer installation.
  6. Agree to the Terms and Conditions and then select the Local Connection (USB) option in the setup wizard.
  7. Now, plug in the USB cable that came with your printer package. Firmly attach one end of the cable to the printer and another end to the computer.
  8. Follow the on-screen instructions to complete the printer setup using USB.
  9. Restart your computer and run a test print on your printer to check whether the brother printer USB setup is successful or not.

How to Install Printer Drivers – Step-by-Step Guide

 

Step 1: Find Your Printer Model

Look at the front or back of your printer for the exact model number.

Step 2: Visit the Website

Go to the download section of the website.

Step 3: Search for Your Printer

  • Enter your printer model in the search bar on the page.
  • Select your printer from the results.

Step 4: Choose Your Operating System

  • The website usually detects your OS (Windows, macOS, etc.) automatically.
  • If not, choose it manually from the list.

Step 5: Download the Driver

  • Look for the “Driver download” section.
  • Click Download and save the file to your computer.

Step 6: Install the Driver

  • Open the downloaded file (.exe for Windows, .dmg for Mac).
  • Follow the on-screen instructions.
  • Connect your printer via USB or Wi-Fi when prompted.

Step 7: Restart & Test

  • After installation, restart your computer if asked.
  • Go to Settings > Printers & Scanners and make sure your printer appears.
  • Print a test page to confirm it’s working.

Printer Not Connecting to Wi-Fi?

  1. If you recently switched your Wi-Fi network from 2.4 GHz to 5 GHz, then this is the problem.
  2. Printer Machine can’t connect to 5 GHz Wi-Fi network.
  3. Make sure you split the Wi-Fi network into two separate networks i.e., 2.4 GHz and 5 GHz.
  4. After that, connect your printer machine to the 2.4 GHz Wi-Fi network.
  5. If you still can’t connect to printer machine over Wi-Fi, make sure you’ve not changed the password of your Wi-Fi network.

How To Reset Printer Machine?

  1. To reset the printer, go to the settings.
  2. Select All Settings and then select Initial Setup.
  3. After that, select the Reset option and then select the function that you wish to reset.
  4. Now, press OK and your printer will reboot.
  5. After that, the printer will begin the reset process.

 Can’t Connect to Printer Over Wi-Fi?

  1. If you can’t connect to printer over Wi-Fi network, it means your computer is not connected to the same network.
  2. It is important to have your printer and computer over the same Wi-Fi network or else you won’t be able to connect to the printer.
  3. If you still face the same issue, make sure the Wi-Fi router is turned On.
  4. Please ensure that there are no network drop-offs on your Wi-Fi network.
  5. Reboot your modem, router, and printer, and then try again to connect to your printer.

 How Do I Reconnect My Printer Wireless Printer After Changing My Router?

  1. In case you have recently changed your router, you would require configuring your brother printer to the Wi-Fi network again.
  2. Connect your brother printer to Wi-Fi network.
  3. The printer will ask new SSID and password in order to connect to it.
  4. Once connected, you can print your documents through the computer.
  5. The computer should also be on the same Wi-Fi network

 Steps to Fix When Printer is Offline

  1. Click on the Windows symbol and then Configuration.
  2. Next, click on “Devices”, “printers and scans”, “add a printer or scanner”.
  3. After “adding a printer or a scanner”, click on «The printer I wish is not on the list«.
  4. Next, a box is displayed with several options. Select “My printer is a bit old. Help me look for it “.
  5. Select the printer from the new list that Windows proposes you.
  6. Click on “Next”.
  7. Write a name for the printer.
  8. Select the option “Do not share this printer” and then “Next”.
  9. Finally print a test page.

Frequently Asked Questions( FAQs)

 

1. How do I connect my printer to Wi-Fi?

Go to your printer’s control panel, select Wi-Fi Setup, and choose your network. Enter the Wi-Fi password. You can also use the app or the drivers.

2. What is a printer driver and why do I need it?

A printer driver is software that lets your computer talk to the printer. Without it, your computer can’t send print jobs correctly.

3. How do I find my printer model?

Check the front, top, or back of your printer for a label with the model number.

4. Why is my printer offline?

Your printer may be turned off, disconnected from Wi-Fi, or paused. Restart the printer and check the connection. Then set it to “Use Printer Online” in your computer settings.

5. Can I print from my phone?

Yes. Most modern printers support mobile printing. Download the app and connect via Wi-Fi.

6. Do I need to install drivers on every device?

Yes. Each device (laptop, desktop, etc.) needs the correct driver installed to communicate with the printer properly.

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